Your words, your space.
Last updated: March 2025. Here's what we collect and why, in plain language.
Back to AcalmaiWhat we collect
We collect only what we need to offer the service. That includes basic usage events (for example, opening the chat or starting an exercise) to understand how the product is used — without any content from your conversations. We do not log the text of your messages in our systems for profiling or analysis.
What we don't do
We do not do emotional scoring, risk levels, or persistent emotional profiling. We do not use your conversations for advertising or invisible monitoring. Access to any stored data is minimal, auditable, and for a clear purpose.
How we protect your data
Your conversations are encrypted before being stored — the database never holds your messages in plain text. Messages are automatically deleted after 24 hours. Temporary storage exists only to maintain continuity while you are in the session — nothing more.
Your rights
You can ask for a copy of your data or for your account and associated data to be deleted. We will provide export and deletion options as we build them. For any request, contact us at the email below.
Contact
Questions or requests about privacy: privacidade@acalmai.com